FAQs

GENERAL

How do I know Lunaire jewelry is authentic?

Every Lunaire piece undergoes rigorous quality inspection during manufacturing. Select signature pieces include detailed authenticity certificates, which will be explicitly stated in the product description. For other pieces in our collection, quality certificates can be provided upon request. Each piece has been inspected for authenticity and meets our exacting standards for excellence.

What materials does Lunaire use?

We use a carefully curated selection of precious metals and ethically sourced gemstones:

  • Sterling Silver: 925 certified sterling silver
  • Gold: 14k and 18k solid gold
  • Gold Plated: Premium quality gold plating over sterling silver
  • Gemstones: Natural and certified stones from ethical sources
  • Moissanite: Second only to diamond in hardness (9.25-9.5 on the Mohs scale)

Do you use plating at Lunaire?

Select pieces in our collection feature premium quality gold plating over sterling silver, while others are crafted from solid precious metals. Each product description clearly indicates the materials used.

What quality control measures do you have in place?

Each piece undergoes a comprehensive quality control process:

  • Material verification
  • Craftsmanship inspection
  • Structural integrity testing
  • Final quality assessment
  • Authentication

How long should Lunaire jewelry last?

With proper care, our solid metal pieces are designed to last generations. Plated pieces may require replating over time with regular wear.

How do Lunaire metals wear over time?

Sterling Silver (925)
Our sterling silver pieces are crafted from premium 925 silver, containing 92.5% pure silver - the highest standard for jewelry silver. Unlike lower-quality alternatives such as silver-plated brass or nickel silver, genuine sterling silver:

  • Maintains its intrinsic value over time
  • Can be repeatedly polished and restored to its original luster
  • Is hypoallergenic and skin-safe
  • Develops a unique patina that can be either maintained for character or easily cleaned
  • Can be treasured for generations with proper care

While all sterling silver naturally tarnishes through oxidation, Lunaire pieces feature a specialized tarnish-resistant finish that significantly slows this process. This finish, combined with proper care, helps maintain the piece's lustrous beauty for longer periods.

Our Silver Care Services
We offer comprehensive silver care solutions:

  • Cleaning service
  • Professional polishing to restore original luster
  • Tarnish removal service
  • Anti-tarnish treatment reapplication
  • Refinishing service for heavily worn pieces

Gold Plated
Our gold plated pieces feature a thick layer of genuine gold over sterling silver, offering:

  • The luxurious look of gold at a more accessible price point
  • Better durability than pieces plated over brass or copper
  • Quality that exceeds industry standards for plating thickness

Over time and with regular wear, gold plating may show signs of wear. We offer:

  • Professional replating services
  • Color restoration
  • Base metal refinishing
  • Preventative coating application

Solid Gold
Our solid gold pieces require minimal maintenance, offering:

  • Lifetime durability
  • No risk of plating wear
  • Consistent color and finish
  • Enhanced value retention

Care Recommendations:

  • Store pieces separately in anti-tarnish pouches
  • Remove jewelry before swimming, bathing, or exercising
  • Clean regularly with our specialized polishing cloth
  • Schedule annual professional cleaning
  • For silver pieces, use anti-tarnish storage when not worn regularly
Where can I find your sizing guide?

Our comprehensive sizing guide can be found at Size Chart.

Important Note: While we strive for accuracy in our product measurements, please note that all dimensions are measured by hand and slight variations are normal. The actual product you receive may have minor differences from the listed measurements. These small variations are inherent in handcrafted items and do not affect the quality or value of your piece.